Problems We Solve:
Eliminate administrative burdens in the patient care cycle

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Eliminate Administrative burdens and streamline information across the entire patient care cycle

We are helping Healthcare Delivery Organizations (HDOs) embrace digital transformations and products.

Why is this important?

They enhance patient experiences, reduce costs, and simplify the day-to-day tasks of healthcare workers.

This graphic shows how HDOs can eliminate administrative burdens through the full patient care cycle using data and technology.

Physician Referral Management and Patient Intake

  • Manage Referrals: CRM Platforms like Salesforce enable HDOs to manage and track patients being referred to their services by physicians and recognize referral patterns.
  • Identify New Opportunities: AIR Healthcare Data or other industry data can be connected to an HDOโ€™s CRM to target new physicians, hospitals, or providers that meet their business criteria.
  • Streamline Patient Intake: CRMs act as a centralized tool to help HDOs manage their patient intake process. Automations and triggers verify benefits, save time, and ensure adherence to the processes.

Patient Treatment and Care

  • Accurate Contact Data: Keep physician and hospital data up-to-date with AIR Healthcare data or similar data solutions.
  • Simplify Virtual Appointments: Schedule, host, and attend patient meetings right from your CRM with the option to record and transcribe video sessions with Telehealth Solutions like AIR Engage. Patients access meetings through a secure patient portal.
  • Share Information Securely: Connect your EMR/EHR to your CRM with a middleware tool such as AIR Connect to seamlessly send and receive relevant appointment and treatment data, including Telehealth recording and transcription files, from one platform to another.

Claims Processing & Billing

  • Automate Claims Processing: Connecting an HDOโ€™s Telehealth solution, CRM, and billing system with a middleware tool like AIR Connect eliminate the manual tasks of copying down appointment details and submitting claims.
  • Generate Billing Records: Enabling automations automatically creates billing records in an HDO system when a Claim is submitted.n and hospital data up-to-date with AIR Healthcare data or similar data solutions.