{"id":766,"date":"2021-10-05T17:21:38","date_gmt":"2021-10-05T17:21:38","guid":{"rendered":"http:\/\/dev.copperhillsolutions.com\/?p=766"},"modified":"2024-04-02T17:03:45","modified_gmt":"2024-04-02T17:03:45","slug":"customer-stories-private-medical","status":"publish","type":"post","link":"https:\/\/dev.airplatform.io\/2021\/10\/05\/customer-stories-private-medical\/","title":{"rendered":"Customer Story: Private Medical"},"content":{"rendered":"\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"262\" height=\"262\" src=\"http:\/\/dev.airplatform.io\/wp-content\/uploads\/2021\/10\/pm_nav_monogram@2x-2.png\" alt=\"Private Medical Logo\" class=\"wp-image-2832\" style=\"width:182px;height:auto\" srcset=\"https:\/\/dev.airplatform.io\/wp-content\/uploads\/2021\/10\/pm_nav_monogram@2x-2.png 262w, https:\/\/dev.airplatform.io\/wp-content\/uploads\/2021\/10\/pm_nav_monogram@2x-2-150x150.png 150w\" sizes=\"(max-width: 262px) 100vw, 262px\" \/><\/figure>\n\n\n\n<h4 style=\"text-align: left;\"><span style=\"color: #41daff; font-family: 'Roboto Condensed';\"><span style=\"font-family: 'Roboto Condensed'; font-size: 14pt; color: #ffffff;\"><strong>Company Name<\/strong>: <a style=\"color: #ffffff;\" href=\"https:\/\/privatemedical.org\/\">Private Medical<\/a><\/span><br \/><span style=\"font-family: 'Roboto Condensed'; font-size: 14pt; color: #ffffff;\"><strong>Industry<\/strong>: Healthcare \/ Life Sciences<\/span><br \/><span style=\"font-family: 'Roboto Condensed'; font-size: 14pt; color: #ffffff;\"><strong>Sub-Industry<\/strong>: Provider \/ Patient Care<\/span><br \/><span style=\"font-family: 'Roboto Condensed'; font-size: 14pt; color: #ffffff;\"><strong>Products Purchased<\/strong>: AIR Connect<br \/><strong>Partners Involved<\/strong>: <a style=\"color: #ffffff;\" href=\"https:\/\/www.copperhillconsulting.com\/\">CopperHill<\/a><\/span> <\/span><\/h4>\n\n\n\n\n\n\n<h4 style=\"text-align: center;\"><span style=\"color: #ffffff; font-family: 'Roboto Condensed';\">Want more info?<\/span><\/h4>\n\n\n\n\n\n\n\n\n\n<iframe loading=\"lazy\" src=\"https:\/\/marketing.airplatform.io\/l\/480031\/2021-09-16\/kf9vll\" width=\"100%\" height=\"310\" type=\"text\/html\" frameborder=\"0\" allowtransparency=\"true\" style=\"border: 0\"><\/iframe>\n\n\n\n\n\n\n\n\n\n<p style=\"text-align: left;\"><span style=\"font-family: 'Roboto Condensed'; color: #0063b0;\"><strong><span style=\"font-size: 24pt;\">Private Medical Simplifies Patient Intake with AIR Connect\u00a0<\/span><\/strong><\/span><\/p>\n<p><span style=\"font-family: 'Roboto Condensed'; font-size: 12pt; color: #0063b0;\"><span style=\"font-family: 'Roboto Condensed'; font-size: 14pt;\"><strong>Project Goals:\u00a0<\/strong><\/span><\/span><\/p>\n<ul>\n<li><span style=\"font-family: 'Roboto Condensed'; font-size: 12pt;\">Enhance and automate Private Medical\u2019s patient-intake workflows to simplify the care process.<br \/><\/span><\/li>\n<li><span style=\"font-family: 'Roboto Condensed'; font-size: 12pt;\">Successful relaunch of Elation Health as Private Medical\u2019s EHR<br \/><\/span><\/li>\n<li><span style=\"font-family: 'Roboto Condensed'; font-size: 12pt;\">Utilize AIR Connect to transfer information between Salesforce and Elation Health<br \/><\/span><\/li>\n<li><span style=\"font-family: 'Roboto Condensed'; font-size: 12pt;\">Decrease manual inputs, double efforts, and data errors.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-family: 'Roboto Condensed'; font-size: 14pt; color: #0063b0;\"><strong>Eliminate Duplicate Efforts<\/strong><\/span><\/p>\n<p><span style=\"font-family: 'Roboto Condensed'; font-size: 12pt;\">Private Medical utilizes <a href=\"\/air-connect\/\">AIR Connect<\/a>, <a href=\"https:\/\/www.salesforce.com\/\">Salesforce<\/a>, and <a href=\"https:\/\/www.elationhealth.com\/\">Elation Health<\/a> to save time, eliminate duplicate tasks, reduce manual entries, and prevent errors from manual updates. Private Medical can now seamlessly share information such as scheduling, patient intake details, appointments, and clinical information between Elation Health and Salesforce.<\/span><\/p>\n<p>\u00a0<\/p>\n<p><span style=\"font-family: 'Roboto Condensed'; font-size: 12pt; color: #0063b0;\"><strong><span style=\"font-size: 14pt;\">Patient Intake Simplified Through AIR Connect<\/span><\/strong><\/span><\/p>\n<p><span style=\"font-size: 12pt;\">Implementing AIR Connect has allowed Private Medical to efficiently provide medical care through an easy-to-follow patient intake process. Patient information, such as name, address, and other demographic details, is captured inside Salesforce. Once the intake process is completed, AIR Connect automatically pushes that patient and information over to Elation Health, creating a new patient record in the EHR. Prior to AIR Connect, this patient creation process needed to be completed twice \u2013 one time in each system.<\/span><\/p>\n<p><span style=\"font-size: 12pt;\">Once a patient books their first visit with Private Medical, their appointments are created inside Salesforce and data is pushed to Elation Health in real-time. Some examples of initial visit data that are transferred between platforms are patient demographics, visit status, and Visit Notes.<\/span><\/p>\n<p><span style=\"font-size: 12pt;\">Visit Notes are a brief synopsis of what the patient is coming in for, or any other important information for providers. These notes hold data in Salesforce, and then create the Visit Notes template in Elation Health. Elation Health then displays the Visit Notes to the Provider to whom it was assigned. Private Medical would need to manually create the appointment for the visit and then manually open a Visit Note to document the clinical details of the visit. Now with AIR Connect, once the appointment is scheduled the Visit Note is automatically created and the clinical teams can document and sign off on their notes in an efficient manner.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-2540 aligncenter\" src=\"http:\/\/dev.airplatform.io\/wp-content\/uploads\/2022\/10\/Elation-Health-logo.jpg\" alt=\"\" width=\"353\" height=\"123\" srcset=\"https:\/\/dev.airplatform.io\/wp-content\/uploads\/2022\/10\/Elation-Health-logo.jpg 1024w, https:\/\/dev.airplatform.io\/wp-content\/uploads\/2022\/10\/Elation-Health-logo-300x104.jpg 300w, https:\/\/dev.airplatform.io\/wp-content\/uploads\/2022\/10\/Elation-Health-logo-768x267.jpg 768w\" sizes=\"(max-width: 353px) 100vw, 353px\" \/><\/p>\n<p><span style=\"font-family: 'Roboto Condensed'; font-size: 14pt; color: #0063b0;\"><strong>Security and Transparency<\/strong><\/span><\/p>\n<p><span style=\"font-size: 12pt;\">With the assistance of AIR Connect and our internal web-hook system, Private Medical integrated their platform with Salesforce and Elation Health. Not only is the data able to transfer successfully but it aligns with all HIPAA compliance policies. Additionally, the Elation-Salesforce integration lets the Private Medical team use Salesforce\u2019s powerful reporting capabilities with data from Elation. This will offer a lot of transparency into which services, treatments, and tests are performed. It will also give Private Medical the ability to track physician referrals for new members, and report on those referrals.<\/span><\/p>\n<p><span style=\"font-size: 12pt;\">AIR Connect is built on AWS. It leverages the world\u2019s most powerful computing platform and cutting edge technology. By using AWS products, we can offer a middleware tool that is more efficient, scalable, and secure than similar products.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-2341 aligncenter\" src=\"http:\/\/dev.airplatform.io\/wp-content\/uploads\/2022\/08\/Salesforce.png\" alt=\"\" width=\"190\" height=\"133\" srcset=\"https:\/\/dev.airplatform.io\/wp-content\/uploads\/2022\/08\/Salesforce.png 2560w, https:\/\/dev.airplatform.io\/wp-content\/uploads\/2022\/08\/Salesforce-300x210.png 300w, https:\/\/dev.airplatform.io\/wp-content\/uploads\/2022\/08\/Salesforce-1024x716.png 1024w, https:\/\/dev.airplatform.io\/wp-content\/uploads\/2022\/08\/Salesforce-768x537.png 768w, https:\/\/dev.airplatform.io\/wp-content\/uploads\/2022\/08\/Salesforce-1536x1075.png 1536w, https:\/\/dev.airplatform.io\/wp-content\/uploads\/2022\/08\/Salesforce-2048x1433.png 2048w, https:\/\/dev.airplatform.io\/wp-content\/uploads\/2022\/08\/Salesforce-1200x840.png 1200w, https:\/\/dev.airplatform.io\/wp-content\/uploads\/2022\/08\/Salesforce-1980x1385.png 1980w\" sizes=\"(max-width: 190px) 100vw, 190px\" \/><\/p>\n<p><span style=\"font-family: 'Roboto Condensed'; font-size: 14pt; color: #0063b0;\"><strong>Opportunities in the Future\u00a0<\/strong><\/span><\/p>\n<p><span style=\"font-size: 12pt;\">The AIR Platform is excited to expand the Salesforce-Elation Health connection at Private Medical. Plans for enhanced data sharing include:<\/span><\/p>\n<ul>\n<li><span style=\"font-family: 'Roboto Condensed'; font-size: 12pt;\">More clinical data, including lab tests, vitals, allergies, pharmacies<\/span><\/li>\n<li><span style=\"font-family: 'Roboto Condensed'; font-size: 12pt;\">Benefits verification and insurance details<\/span><\/li>\n<li><span style=\"font-family: 'Roboto Condensed'; font-size: 12pt;\">Ability to track and report on physician referrals for new members<\/span><\/li>\n<\/ul>\n<p><span style=\"font-family: 'Roboto Condensed'; font-size: 12pt;\">Please\u00a0<span style=\"color: #0e558b;\"><a style=\"color: #0e558b;\" href=\"\/contact-us\/\">contact us<\/a><\/span> if you have any questions related to our <a href=\"\/air-connect\/\">integration services<\/a> or our <a href=\"\/air-connector-integration-accelerators\/\">Elation Health Connector<\/a><span style=\"color: #0e558b;\">.<\/span> For more information about Private Medical, please visit their site <a href=\"https:\/\/privatemedical.org\">here<\/a><span style=\"color: #0e558b;\">.<\/span><\/span><\/p>\n\n\n","protected":false},"excerpt":{"rendered":"<p>Private Medical utilizes AIR Connect, Salesforce, and Elation Health to save time, eliminate duplicate tasks, reduce manual entries, and prevent errors.<\/p>\n","protected":false},"author":2,"featured_media":2833,"comment_status":"closed","ping_status":"open","sticky":false,"template":"templates\/template-full-width.php","format":"standard","meta":{"footnotes":""},"categories":[7,9],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v16.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Customer Story: Private Medical - AIR Platform<\/title>\n<meta name=\"description\" content=\"Private Medical utilizes AIR Connect, Salesforce, and Elation Health to save time, reduce manual entries, and prevent errors.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/174.129.115.142\/2021\/10\/05\/customer-stories-private-medical\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Story: Private Medical - AIR Platform\" \/>\n<meta property=\"og:description\" content=\"Private Medical utilizes AIR Connect, Salesforce, and Elation Health to save time, reduce manual entries, and prevent errors.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/174.129.115.142\/2021\/10\/05\/customer-stories-private-medical\/\" \/>\n<meta property=\"og:site_name\" content=\"AIR Platform\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/people\/AIR-Platform\/100087102206579\/\" \/>\n<meta property=\"article:published_time\" content=\"2021-10-05T17:21:38+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-04-02T17:03:45+00:00\" \/>\n<meta property=\"og:image\" content=\"http:\/\/dev.airplatform.io\/wp-content\/uploads\/2021\/10\/Private-Medical-e1694107718570.png\" \/>\n\t<meta property=\"og:image:width\" content=\"196\" \/>\n\t<meta property=\"og:image:height\" content=\"196\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@AIR_Platform\" \/>\n<meta name=\"twitter:site\" content=\"@AIR_Platform\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Organization\",\"@id\":\"https:\/\/174.129.115.142:443\/#organization\",\"name\":\"AIR Platform\",\"url\":\"https:\/\/174.129.115.142:443\/\",\"sameAs\":[\"https:\/\/www.facebook.com\/people\/AIR-Platform\/100087102206579\/\",\"https:\/\/www.linkedin.com\/company\/airplatform-io\/\",\"https:\/\/twitter.com\/AIR_Platform\"],\"logo\":{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/174.129.115.142:443\/#logo\",\"inLanguage\":\"en-US\",\"url\":\"http:\/\/dev.airplatform.io\/wp-content\/uploads\/2022\/09\/air-platform-logo-blue@1.5x-8.png\",\"contentUrl\":\"http:\/\/dev.airplatform.io\/wp-content\/uploads\/2022\/09\/air-platform-logo-blue@1.5x-8.png\",\"width\":570,\"height\":308,\"caption\":\"AIR Platform\"},\"image\":{\"@id\":\"https:\/\/174.129.115.142:443\/#logo\"}},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/174.129.115.142:443\/#website\",\"url\":\"https:\/\/174.129.115.142:443\/\",\"name\":\"AIR Platform\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/174.129.115.142:443\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":\"https:\/\/174.129.115.142:443\/?s={search_term_string}\",\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/174.129.115.142\/2021\/10\/05\/customer-stories-private-medical\/#primaryimage\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/dev.airplatform.io\/wp-content\/uploads\/2021\/10\/Private-Medical-e1694107718570.png\",\"contentUrl\":\"https:\/\/dev.airplatform.io\/wp-content\/uploads\/2021\/10\/Private-Medical-e1694107718570.png\",\"width\":196,\"height\":196,\"caption\":\"Private Medical Logo\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/174.129.115.142\/2021\/10\/05\/customer-stories-private-medical\/#webpage\",\"url\":\"https:\/\/174.129.115.142\/2021\/10\/05\/customer-stories-private-medical\/\",\"name\":\"Customer Story: Private Medical - AIR Platform\",\"isPartOf\":{\"@id\":\"https:\/\/174.129.115.142:443\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/174.129.115.142\/2021\/10\/05\/customer-stories-private-medical\/#primaryimage\"},\"datePublished\":\"2021-10-05T17:21:38+00:00\",\"dateModified\":\"2024-04-02T17:03:45+00:00\",\"description\":\"Private Medical utilizes AIR Connect, Salesforce, and Elation Health to save time, reduce manual entries, and prevent errors.\",\"breadcrumb\":{\"@id\":\"https:\/\/174.129.115.142\/2021\/10\/05\/customer-stories-private-medical\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/174.129.115.142\/2021\/10\/05\/customer-stories-private-medical\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/174.129.115.142\/2021\/10\/05\/customer-stories-private-medical\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"item\":{\"@type\":\"WebPage\",\"@id\":\"https:\/\/174.129.115.142:443\/\",\"url\":\"https:\/\/174.129.115.142:443\/\",\"name\":\"Home\"}},{\"@type\":\"ListItem\",\"position\":2,\"item\":{\"@id\":\"https:\/\/174.129.115.142\/2021\/10\/05\/customer-stories-private-medical\/#webpage\"}}]},{\"@type\":\"Article\",\"@id\":\"https:\/\/174.129.115.142\/2021\/10\/05\/customer-stories-private-medical\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/174.129.115.142\/2021\/10\/05\/customer-stories-private-medical\/#webpage\"},\"author\":{\"@id\":\"https:\/\/174.129.115.142:443\/#\/schema\/person\/1066a83bc4996d7f30a98ba958c5eddd\"},\"headline\":\"Customer Story: Private Medical\",\"datePublished\":\"2021-10-05T17:21:38+00:00\",\"dateModified\":\"2024-04-02T17:03:45+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/174.129.115.142\/2021\/10\/05\/customer-stories-private-medical\/#webpage\"},\"wordCount\":571,\"publisher\":{\"@id\":\"https:\/\/174.129.115.142:443\/#organization\"},\"image\":{\"@id\":\"https:\/\/174.129.115.142\/2021\/10\/05\/customer-stories-private-medical\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/dev.airplatform.io\/wp-content\/uploads\/2021\/10\/Private-Medical-e1694107718570.png\",\"articleSection\":[\"Integration\",\"Telehealth\"],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/174.129.115.142:443\/#\/schema\/person\/1066a83bc4996d7f30a98ba958c5eddd\",\"name\":\"Danielle Duva\",\"image\":{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/174.129.115.142:443\/#personlogo\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/3aa6af7cbdf12703aa7e7deda668378e?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/3aa6af7cbdf12703aa7e7deda668378e?s=96&d=mm&r=g\",\"caption\":\"Danielle Duva\"},\"url\":\"https:\/\/dev.airplatform.io\/author\/dduva\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","blog_post_layout_featured_media_urls":{"thumbnail":["https:\/\/dev.airplatform.io\/wp-content\/uploads\/2021\/10\/Private-Medical-e1690895042884-150x150.png",150,150,true],"full":["https:\/\/dev.airplatform.io\/wp-content\/uploads\/2021\/10\/Private-Medical-e1694107718570.png",196,196,false]},"categories_names":{"7":{"name":"Integration","link":"https:\/\/dev.airplatform.io\/category\/integration\/"},"9":{"name":"Telehealth","link":"https:\/\/dev.airplatform.io\/category\/telehealth\/"}},"tags_names":[],"comments_number":"0","_links":{"self":[{"href":"https:\/\/dev.airplatform.io\/wp-json\/wp\/v2\/posts\/766"}],"collection":[{"href":"https:\/\/dev.airplatform.io\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dev.airplatform.io\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dev.airplatform.io\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/dev.airplatform.io\/wp-json\/wp\/v2\/comments?post=766"}],"version-history":[{"count":83,"href":"https:\/\/dev.airplatform.io\/wp-json\/wp\/v2\/posts\/766\/revisions"}],"predecessor-version":[{"id":5536,"href":"https:\/\/dev.airplatform.io\/wp-json\/wp\/v2\/posts\/766\/revisions\/5536"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dev.airplatform.io\/wp-json\/wp\/v2\/media\/2833"}],"wp:attachment":[{"href":"https:\/\/dev.airplatform.io\/wp-json\/wp\/v2\/media?parent=766"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dev.airplatform.io\/wp-json\/wp\/v2\/categories?post=766"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dev.airplatform.io\/wp-json\/wp\/v2\/tags?post=766"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}